Contact forgelab3D
Fast help with fit, depth and height selection, plus order questions. If you include the details below, we can usually reply with a clear answer in one message.
Before you message (saves time)
If you can, include:
- Your soundbar model (example: Sonos Arc Ultra, Samsung HW-Q990D)
- Your TV model (optional but helpful)
- What problem you’re seeing (TV base blocks, IR sensor blocked, console clearance, airflow)
- How much lift you need in mm (or a quick photo showing the blockage)
- If this is about an order, include your order number
Returns quick rules (summary)
If you’re returning an item, here are the basics:
- Returns accepted within 30 days (see policy for full detail)
- Item must be in good, resaleable condition
- Original outbound shipping costs are not refundable unless the item is faulty or incorrect
For the full details, use the Returns policy link above.
Send a message
Use the contact form on this page. For fastest replies, include your model plus the measurement in mm.
If the button doesn’t scroll to the form, your theme is using a different form anchor id. Tell me what you see in the URL when you click the form (or paste the page HTML snippet around the form) and I’ll pin it perfectly.
We're here to help.
Welcome to our Contact Us page. Not sure which solution you require? Need a custom riser stand or adapter? Or perhaps your soundbar or speaker isn't listed yet - please contact us through the form below!